Privacy Policy

What Information We Collect:

• Name
• Email address
• Phone number (optional)
• Shipping address
• Payment information

How We Use Your Information:

• Process and fulfill your orders
• Respond to your inquiries and provide customer support
• Maintain a secure shopping environment
• Improve our website and services based on your feedback
• Send you promotional updates (with your consent)

We Will Never:

• Sell or rent your personal information
• Share your information with anyone except trusted partners who help us operate our business (these partners are obligated to protect your data)

Your Control Over Your Information:

• Access, update, or delete your personal information at any time
• Opt-out of promotional emails by following the unsubscribe instructions

Security:

• We use industry-standard security measures to protect your information
• No method of internet transmission is 100% secure, but we strive to keep your data safe

Updates To This Policy:

• We may update this policy periodically. Please re-visit our website for updates.

At Out n Out Skincare, we strive for your complete satisfaction. If you're not happy with your purchase, we offer a hassle-free return policy:

• Return Window: You can return items within 15 Days of receiving your order for a full refund.
• Return Conditions:
• Return Process:

Important Notes:

• Shipping Fees: We will handle all shipping charges for return orders.
• Damaged Items: If you receive a damaged item, please contact us immediately. We will arrange for a replacement or issue a full refund.
• Gifts: If you received our product as a gift, please contact the gift giver for assistance with returns.

For any questions or concerns, please contact our Customer Service team. We're here to help 24/7!

Delivery Options:

• Cash on Delivery (COD) available nationwide

Delivery Times:

• Monday-Saturday, 9:00 AM to 6:00 PM
• Estimated delivery time: 2-5 business days (may vary by city)

Tracking And Packaging:

• You'll receive photos of your packaged order and tracking information via WhatsApp or Email.

Payment Confirmation (Non-COD Orders):

• Deliveries may be delayed by 24 hours until payment is confirmed.

Receiving Your Order:

• Inspect the package for damage before accepting it. If damaged, refuse it and contact us for a replacement.
• We recommend recording yourself unboxing your order for reference in case of missing or damaged items (contact us within 24 hours if there are any issues).

Modifying Or Cancelling Your Order:

• Orders cannot be changed or addresses modified after payment is confirmed.
• To cancel an order, contact us via WhatsApp.
• Cancellations for pre-paid orders will be refunded to your preferred payment method (e.g., JazzCash, EasyPaisa).

Out n Out Skincare reserves the right to cancel orders for reasons such as product unavailability, pricing errors, or suspected fraud.

We are not liable for delays or losses due to factors beyond our control, such as incorrect addresses, weather, or recipient unavailability. We will always try to notify you of any delays.

Eligibility:

• You must be of legal age in your country or region to use this website.

Acceptable use:

• Use our website for lawful purposes only. Misuse, such as abusing passwords or posted information, is strictly prohibited.

Product And Service Information:

• We strive for accuracy, but cannot guarantee that all product information is error-free, complete, or up-to-date.
• We reserve the right to limit product sales to specific locations or individuals.
• Prices are subject to change without notice.
• We may discontinue any product at any time.

Orders And Payments:

• We reserve the right to refuse any order.
• You agree to provide accurate billing information for all purchases.
• We accept major credit/debit cards and other payment methods listed on our website.

Privacy:

• We collect personal information to process your orders. Refer to our Privacy Policy for more details on how we handle your data.

Intellectual Property:

• All website content, including text, images, and logos, is owned by Out n Out Skincare and protected by copyright laws.
• You may access and use our website for personal purposes only. Copying or modifying our content without permission is strictly prohibited.

Limitation Of Liability:

• We are not liable for any damages arising from the use or inability to use our products or services.
• You agree to indemnify Out n Out Skincare from any claims resulting from your violation of these Terms.

Governing Law:

• These terms are governed by the laws of Pakistan, and you agree to resolve any disputes in Pakistan's courts.